State Farm® Insurance Agent Scott Cameron
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mel K
November 4, 2024
5
out of
5
rating by Mel K
"wonderful experiences with both Faith and Tiffany! Highly recommend!"
We responded:
"Faith and Tiffany are indeed fantastic! I'm glad you had such a positive experience with them. Your recommendation means a lot to us. If you ever need anything in the future, we're here to help. - Scott Cameron - State Farm Insurance Agent, Ocala, FL"
Mary Bloch
October 31, 2024
5
out of
5
rating by Mary Bloch
"The last few months have been stressful due to a snafu with another company, which left us high and dry without home insurance. Tiffany C. worked diligently and helped us get new, bundled insurance with State Farm. So relieved to be securely covered and represented by an agent who has her customer's back! Thank you Tiffany, and State Farm."
We responded:
"Mary, thank you for sharing your experience! I'm glad Tiffany could assist you during such a stressful time and help secure your home insurance with State Farm. It's wonderful to know you feel well-represented and covered. If you need any further assistance, our office is always here to help. - Scott Cameron - State Farm Insurance Agent, Ocala, FL"
brooke hawks
October 30, 2024
1
out of
5
rating by brooke hawks
"By far the most harassing insurance agent's office I've ever worked with. It appears that their marketing tactic is to call and leave a voicemail saying something along the lines of, I'm calling regarding something very important, please call back as soon as possible. They bait you into calling, only to try to sell you various types of insurance policies, even if you already carry certain policies with them. This is incredibly frustrating because you never know if they're calling you about a claim, an issue with coverage, etc. I changed carriers years ago and they're still calling me with this same worn-out tactic, even though I've called and asked them to NEVER call me unless it's an emergency."
We responded:
"Hello Brooke. Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you've experienced with our communication practices. It’s never our intention to cause any annoyance or discomfort to our clients or former clients. We understand how important it is to have clear and relevant communication, especially regarding your insurance needs. If you would like to discuss this further or if there’s anything we can do to resolve your concerns, please feel free to reach out directly to our office. We appreciate your input and hope to improve your experience in the future. Scott Cameron - State Farm Insurance Agent "
Catalina Villegas
October 29, 2024
1
out of
5
rating by Catalina Villegas
"Esta oficina tiene un servicio terriblemente malo, para empezar Escribieron mi nombre mal 3 veces y casi 2 años después todavía tienen el nombre incorrecto en mi seguro del carro, la póliza del seguro de la casa me la enviaron por email 2 veces con nombre y demás incorrecto y para colmo cada 6 mese me suben $50 un total de $150 en año y medio que estuve con ellos, así que hace unos días atrás cambié de compañía, ya no aguantaba, lo peor de lo peor!!!, in another words 1 star is a little too much!!!!"
We responded:
"Hola, Catalina, Gracias por compartir su experiencia con nosotros. Quiero disculparme sinceramente por los errores relacionados con su nombre y la frustración que ha enfrentado con nuestro servicio. Nos tomamos muy en serio sus comentarios y está claro que no cumplimos con sus expectativas. La información incorrecta y los problemas continuos con su póliza son inaceptables y entiendo cómo esto podría generar su insatisfacción. Actualmente estamos revisando nuestros procesos para asegurarnos de que errores como estos no ocurran en el futuro. En cuanto a los aumentos de tarifas, entendemos que los aumentos de tarifas son frustrantes. Desafortunadamente, las decisiones sobre tarifas y aumentos están fuera de nuestro control. Con el tiempo, los clientes de nuestra zona tienen que pagar los siniestros y gastos de esta zona. Las personas que causan los accidentes también reciben este cambio, además de recibir recargos o incluso cancelarlos. Sin embargo, esos recargos simplemente no son suficientes para mitigar la conducción distraída, las demandas, la inflación en el taller de carrocería y más accidentes por cada 1.000 conductores; estos factores tienden a impulsar el aumento de las tasas. Si está dispuesto a ello, agradecería la oportunidad de analizar sus inquietudes más a fondo y ver si hay algo que podamos hacer para abordarlas. No dude en comunicarse directamente con nuestra oficina. Gracias una vez más por sus comentarios y le deseo lo mejor en sus futuros proyectos de seguros. - Scott Cameron - State Farm Insurance Agent"
Qun Yerks
October 25, 2024
5
out of
5
rating by Qun Yerks
"Rebekah Merritt explain insurance items very clearly and in very good manner"
We responded:
"Qun, thank you for your wonderful review! I'm glad to know that Rebekah explained the insurance items clearly and effectively. We always strive to make sure our customers fully understand their options. If you have any further questions or need assistance, feel free to reach out anytime. - Scott Cameron - State Farm Insurance Agent, Ocala, FL"
OneEyeGaming
October 23, 2024
5
out of
5
rating by OneEyeGaming
"Absolutely phenomenal customer service. My agent Tiffany has been so helpful and didn’t give up on my tough situation, she promised to help and she delivered. This is what separates them from the other companies. Thanks so much !"
We responded:
"Tiffany and our team are grateful for your kind words! We're happy to know that her dedication and persistence made a difference in your situation. It's feedback like yours that motivates us to keep providing exceptional service. If you ever need further assistance, we're here for you. Thanks again! - Scott Cameron - State Farm Insurance Agent, Ocala, FL"
Jovanna Singh
October 17, 2024
5
out of
5
rating by Jovanna Singh
"Rebekah Merritt was sweet and very helpful today. She answered all of my questions and really helped me with my policy!"
We responded:
"Jovanna, thank you for sharing your experience! I'm glad Rebekah was able to assist you with your policy and answer all your questions. We appreciate her dedication to providing excellent service. If you need any further assistance, don't hesitate to reach out. - Scott Cameron - State Farm Insurance Agent, Ocala, FL"
Debby Jones
October 14, 2024
5
out of
5
rating by Debby Jones
"Great customer service. Logan was very thorough in explaining coverages and I’m confident in what I’ve purchased as insurance ."
We responded:
"Debby, thank you for your wonderful review! I'm glad Logan was able to thoroughly explain the coverages and help you feel confident in your insurance purchase. We appreciate your business and are here to assist with any further needs or questions. - Scott Cameron - State Farm Insurance Agent, Ocala, FL"
LEIGH RICHMOND
October 9, 2024
1
out of
5
rating by LEIGH RICHMOND
"I rarely write a review, but I am very disappointed with this office as of late. We have used State Farm for over 40 years and used this office in particular for 20 years (we currently have 7 policies with this office from our household). The competency level has gone in the toilet. I don't know if it is a result of growing too fast or too little training, but we were completely screwed by the agent that handled our rental dwelling policy. As you all know, getting insurance coverage in Florida has become a nightmare with many carriers leaving the state. This happened to us this year with Progressive. We were given another alternative that would automatically take us as a client with the same coverage; however, foolishly we shopped at State Farm. We paid the fees for the inspections and our new coverage with State Farm started on Aug. 10. On Oct. 1, we were sent an email (they didn't even have the decency to give us a phone call and offer other alternatives) by Scott Cameron's office (not even by the same agent that wrote the policy) that they were cancelling our coverage effective Oct. 20, not even 3 weeks to get new coverage and during hurricane season no less. What is the reason? Because the property is in a trust. The declarations page states that it is in a trust so this isn't a surprise. Also, didn't the agent know this when they wrote the policy? State Farm Corporate said this policy changed Dec. 2023 after I inquired which was 10 months after Dessiree bound the policy. Poor training and poor due diligence. This office should have known about this policy change. Now we need to find another carrier with COMPARABLE COVERAGE and PRICE to what we have (good luck!!) and we are also out the inspection fees that were required! Why should we be out this money? Shouldn't the office at least offer to reimburse us for these fees? This is the 3rd strike this year at this office. I won't even go into the other issues we have had!! I asked to speak with Scott directly about this issue and was told he was booked out for quite a while and too busy!! It wasn't mentioned that he had personal family matters. This is how successful businesses fail!! I understand delegation, but you need to make sure the people under you are doing their job!! This is a very big mistake!! Very, very unhappy!!! Yes, we were given a couple of quotes from other carriers (Citizens and Florida Peninsula). Florida Peninsula does not offer sinkhole coverage that we had or any liability (we had up to 2,000,000 on the current policy) and has a cap on the roof replacement. Plus the cost is much higher. Citizens has less personal liability (only 100,000) and is double the cost of what we are currently paying. And, this was after I called and made a huge stink and asked to speak with Scott. They said they would have a manager call by the end of the day. At 4:30 p.m. no one had called so I called again and Misty said she would be out of office the following day and would have Zach call with quotes from other carriers. So yeah, we were offered other coverage after I said what are you going to do about this, but again it does not compare with what we have. Also, not knowing corporate mandates for rental dwellings is not an excuse. If it is a new policy, they should either update their offices or allow coverage for the remainder of the term. It isn't an excuse that the agent wasn't familiar. They shouldn't be writing policies they don't have experience with. And yes, the office did much better when Debra was writing the policies. She was always very knowledgeable. These new agents don't seem to know much, but let's hire on 4 more newbies. Having people in management is great, but they aren't the ones writing the policies. We spent over a month and almost 30 emails back and forth with Dessiree and she still got it wrong. Looking back at the coverage we were sent by State Farm Corporate, it doesn't even match what we had discussed as far as sinkhole."
We responded:
"I am so sorry that we let you down on this case. State Farm rules for writing a Rental Dwelling are pretty tight and my team member had never encountered this one before. In fact our management person talked to our home office to dispute this case. You know that we have already provided quotes to you for an alternate carrier that will serve your needs. As an agency, we try to be perfect but this business has constant wrinkles that we sometimes discover in this manner. Nobody in our mangement team knew this new rule. it is not truthful that we have left you high and dry. Zachary in my office has already provided the quotes and spoken with someone in your household (your online name, of course is not associated with our agency). Perhaps talk to the person we are dealing with and they can correct you about this matter. Again, we are not perfect and i am sorry that this new rule hit us all by surprise. I am proud that my team immediately found other coverage and spoke with you with alternatives very quickly. As to me being too busy, i am navigating my father's cancer while training 4 new team members. I have a 4 person management team so that my customers can always get to someone in leadership. You spoke with Misty, one of our longest term team members and a member of management in our office. again, my apologies. Scott"
Cheryl Thomas
October 3, 2024
5
out of
5
rating by Cheryl Thomas
"At Scott Cameron State Farm Agency we spoke with Michael Bones and he was the most well informed Insurance agent that we had ever had the pleasure of do business with!! He explained all of car issues and he also explained the different life insurance policies. I feel educated on the whole life , which is the best insurance to have to me anyway! He very professional at all times, he patient, kind and very respectful to us !! It was a pleasure 🙏!!! I feel right at home with this Agency!!! My husband and I are glad we transferred our policy to this agency!!! Thank Scott Cameron for employing such a super agent to represent your Agency!!! God bless you 🙏!!"
We responded:
"Thank you, Cheryl, for your wonderful review! I'm glad to hear that Michael provided you and your husband with such a well-informed and professional experience. It's great that you feel educated about your car issues and life insurance policies, especially whole life insurance. We strive to make every client feel right at home, and it's fantastic to know that you feel this way with our agency. Your kind words about Michael's patience, kindness, and respect mean a lot to us. We're grateful to have you with us and look forward to continuing to serve your insurance needs. - Scott Cameron - State Farm Insurance Agent, Ocala, FL"
Cathy Ulrich
September 17, 2024
5
out of
5
rating by Cathy Ulrich
"My experience with Samantha was phenomenal. We are moving to Florida and Samantha assisted me with information regarding homeowners insurance. She answered all my questions and then some. I now have a new State Farm agent in Florida."
We responded:
"Cathy, thank you for sharing your wonderful experience with Samantha! I'm happy she could assist you with all your homeowners insurance questions as you prepare for your move to Florida. We're grateful to have her on our team, and it's fantastic to know you now have a new State Farm agent in Florida. If you need any further assistance, don't hesitate to reach out. Safe travels and best wishes in your new home! - Scott Cameron - State Farm Insurance Agent, Ocala, FL"
Jackie Paredes
September 16, 2024
5
out of
5
rating by Jackie Paredes
"The wonderful customer service received by their agent Samantha was fabulous. I did everything from homeowners insurance to my 3 autos, and she helped me out great. I will definitely be recommending this agency!!"
We responded:
"Jackie, thank you for your wonderful review! I'm glad to hear that Samantha provided you with fabulous customer service and was able to assist you with everything from homeowners insurance to auto insurance. We truly appreciate your recommendation and are here to help with any insurance needs. - Scott Cameron - State Farm Insurance Agent, Ocala, FL"
Jonathan Roldan
September 11, 2024
5
out of
5
rating by Jonathan Roldan
"Samantha made it very easy, I was able to be home to get this setup via the phone overall smooth experience"
We responded:
"Jonathan, I'm glad to hear that Samantha made the process easy for you and that you had a smooth experience setting everything up from home. We appreciate your feedback and are here for any future needs or questions. Thanks for choosing us! - Scott Cameron - State Farm Insurance Agent, Ocala, FL"
Bryan Matter
September 9, 2024
5
out of
5
rating by Bryan Matter
"I dealt with Aidan at Scott Cameron State Farm Insurance today. Aidan did a great job explaing the questions I had and was very calm cool and professional. I really appreciated that very much. Thanks Scott Cameron for employing such a fine young man he is definitely a keeper."
We responded:
"Bryan, thank you for your kind review! I'm glad Aidan was able to assist you effectively and professionally. We appreciate your recognition of his efforts and are grateful to have him on our team. If you have any further questions or need assistance in the future, our office is here to help. - Scott Cameron - State Farm Insurance Agent, Ocala, FL"
A. Thompson
September 5, 2024
5
out of
5
rating by A. Thompson
"Mr.Bones hooked me up big time saved me $800 a month on insurance compared to literally every other agency! He is very knowledgeable, polite and curious!"
We responded:
"Age, thank you for your fantastic review! I'm glad our office could help you save money on your insurance. It's wonderful to know you found him knowledgeable, polite, and courteous. If you have any further questions or need assistance, our office is here to help. - Scott Cameron - State Farm Insurance Agent, Ocala, FL"
Lori Batten
September 5, 2024
5
out of
5
rating by Lori Batten
"Faith answered a question for me regarding a business transaction that had nothing to do with my policies with State Farm. I appreciate her taking the time to speak with me and finding the answer I needed. Scott's office is amazing!"
We responded:
"Hey Lori, thanks so much for the awesome 5-star rating! We're really happy you had a great experience with us. If you ever need anything else, don't hesitate to reach out! - Scott Cameron - State Farm Insurance Agent, Ocala, FL"
Nancy Lane
September 4, 2024
5
out of
5
rating by Nancy Lane
"Rebekah is very knowledgeable with her stuff , answered all my questions met all my request- copied everything I needed for my roofer , very pleasant lady (not a girl!.) she is over 5 star !! Asked if I have questions or concerns, well dressed represents the company well.!! Thank you Rebekah Merritt you are the Best !"
We responded:
"Nancy, thank you for your wonderful review! I'm glad to hear that Rebekah was able to assist you so effectively and professionally. It's great to know she met all your requests and provided the necessary documents for your roofer. We appreciate your kind words and are grateful to have Rebekah on our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Scott Cameron - State Farm Insurance Agent, Ocala, FL"
maria miloro
September 3, 2024
5
out of
5
rating by maria miloro
"I went to add my vehicle to my policy this morning . I was helped by ms. Acosta I could have not had a better or more informative visit. I really appreciate the patience and time she took to make me feel comfortable what a lovely young lady Thanks Maria"
We responded:
"Maria, thank you for your kind review! I'm glad to hear that Maria provided you with such an informative and comfortable experience while adding your auto to your policy. We appreciate your feedback and are grateful to have her as part of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Scott Cameron - State Farm Insurance Agent, Ocala, FL"
George Dube
August 29, 2024
5
out of
5
rating by George Dube
"Rebekah was a mustang agent and took great care of me and I felt welcome and she’s an outstanding person credits to Scott for having her as an employee."
We responded:
"George, thank you for your wonderful review! I'm glad to hear that Rebekah made you feel welcome and took great care of you. She truly is an outstanding member of our team. If you need any further assistance, don't hesitate to reach out. - Scott Cameron - State Farm Insurance Agent, Ocala, FL"
Anthony Wojcik
August 26, 2024
5
out of
5
rating by Anthony Wojcik
"I came in here and Alyssa helped me out and the end result was 100% customer satisfaction. Thank you, Alyssa, thank"
We responded:
"Thank you, Anthony, for your positive review. I'm glad Alyssa could assist you and achieve 100% customer satisfaction. We appreciate your feedback and look forward to helping you with any future needs. - Scott Cameron - State Farm Insurance Agent, Ocala, FL"
Patty Anderson
August 22, 2024
5
out of
5
rating by Patty Anderson
"Rebecca is an excellent rep! I love working with her!"
We responded:
"Patty, thank you for your wonderful review. I'm happy to hear that Rebecca has made your experience so positive. We appreciate your feedback and look forward to continuing to assist you. - Scott Cameron - State Farm Insurance Agent, Ocala, FL"
Sara Yoel
August 21, 2024
5
out of
5
rating by Sara Yoel
"We dealt with Faith Hartsock in order to adjust and correct both our policies home and car. She was professional, knowledgeable and courteous. Highly recommend."
We responded:
"Sara, thank you for your kind review. I'm happy to hear that Faith was able to assist you with your home and car policies. Her professionalism and knowledge are truly valued in our office. If you need any further assistance, please don't hesitate to reach out. - Scott Cameron - State Farm Insurance Agent, Ocala, FL"
Copper Head
August 21, 2024
5
out of
5
rating by Copper Head
"Tiffany is so pleasant and professional. She answered all my concerns with no hesitation with only a quick phone call."
We responded:
"Thank you, Copper, for your wonderful review! I'm happy to hear that Tiffany was able to address all your concerns so efficiently. We appreciate your feedback and look forward to assisting you with any future needs. - Scott Cameron - State Farm Insurance Agent, Ocala, FL"
Dom
August 20, 2024
5
out of
5
rating by Dom
"Always a pleasure talking to Tiffany at State Farm insurance. Very polite and always solves any problems I have. She has a great speaking voice. And always notifies me that all my request have been dealt with. Thank You Tiffany"
We responded:
"Dom, thank you for your kind words about Tiffany. I'm glad to hear that she has been able to assist you effectively and that you appreciate her communication skills. We are grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Scott Cameron - State Farm Insurance Agent, Ocala, FL"
Joe L.
August 20, 2024
5
out of
5
rating by Joe L.
"Great people, very helpful!"
We responded:
"Joe, thank you for your kind words. We're glad you found our team helpful. If you need any further assistance, we're here for you. - Scott Cameron - State Farm Insurance Agent, Ocala, FL"